Terms & Conditions

Terms & Conditions

Effective Date: August 28, 2025

Business Entity: Yamamoko Solutions LLC
North Carolina LLC Registration: Filed November 23, 2021
Principal Office: 4030 Wake Forest Road, Suite 349, Raleigh, NC 27609


1. Services Description

Yamamoko Solutions LLC ("Company") provides consulting services, implementation support, and ongoing maintenance for artificial intelligence business solutions including but not limited to voice agents, automated messaging systems, CRM platforms, and business process automation.


2. Service Agreement

By engaging our services, clients agree to the terms outlined in individual service agreements. All services are provided on a contractual basis with clearly defined scope, deliverables, and timelines.


3. Payment Terms

  • Consultation fees are due upon completion of consultation sessions

  • Implementation projects require 50% deposit before work begins

  • Monthly service fees are billed in advance

  • All payments are due within 30 days of invoice date

  • Late payments may incur additional fees as specified in service agreements


4. Intellectual Property

  • Clients retain ownership of their business data and processes

  • Yamamoko Solutions LLC retains ownership of proprietary methodologies and software tools

  • Customizations and configurations remain the property of the client upon full payment


5. Confidentiality

We maintain strict confidentiality regarding all client information and business processes. Non-disclosure agreements are available upon request.


6. Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, consequential, or punitive damages.


7. Termination

Either party may terminate services with 30 days written notice. Clients remain responsible for payment of services rendered prior to termination.


8. Governing Law

These terms are governed by the laws of North Carolina and any disputes will be resolved in the courts of Wake County, North Carolina.

For questions regarding these terms, please contact us at nico@yamamokosolutions.com.